Overview
ReplyRadar helps users analyze product websites, score visible X, Facebook, and Reddit conversations, and generate reply drafts for manual review. This policy explains what information we collect and how we use it.
Information We Collect
We collect account information such as your email address, name, and authentication identifiers from Clerk. We store product project data you create, including URLs, extracted website content, positioning notes, keywords, search queries, post or comment text you choose to analyze, generated replies, and usage records needed to enforce plan limits.
The Chrome extension works with visible X, Facebook, and Reddit page content after you use it. It sends selected post or comment content, URLs, author information, and project identifiers to ReplyRadar so the app can score the post and generate a draft reply.
Payments
Payments are processed by Dodo Payments. We may store Dodo customer and subscription identifiers, plan, billing interval, subscription status, and cancellation state. We do not store full card numbers.
How We Use Information
We use information to provide the dashboard and extension, generate product intelligence and reply drafts, enforce plan limits, manage billing status, improve reliability, and respond to support requests.
Sharing
We share information with service providers that help operate ReplyRadar, including hosting, database, authentication, payment, and AI providers. We do not sell personal information.
Retention And Control
We keep account, project, usage, and billing records for as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security. You can request deletion or account help by emailing support@bronsondunbar.com.
Contact
Questions about this policy can be sent to support@bronsondunbar.com.